Frequently asked questions

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As often as you would like! Your coach will ask you how many days you would like to work out and will create your plan based on your preferences. You can change your workout schedule anytime, and your plan covers unlimited workouts and unlimited support from your coach with no additional fees.
No. We have no hidden fees, charges, or contracts. The only thing you will be charged is your monthly fee (which works out to just about $3/day) and you can cancel at any time.
Absolutely. We know how important it is to click with your coach, so if you ever want to try out working with someone else, just let us know in the profile section of the app, and we’ll work with you to find the perfect fit.
Yes. Because committing to a goal is the most important step, we’re offering a discount if you sign up now (keep in mind you can change your coach at any time by requesting a change in the profile section of the app!). But don’t worry if you’re not quite ready to sign up - your coach will text you soon to schedule a call and you’ll be able to sign up after you talk instead if you prefer. If you have any questions in the meantime, feel free to reach out to us via our Live Chat.
Any kinds of workouts that you would like! Let your coach know what your favorite types of exercise are - whether you’re into HIIT, barre, yoga, weight training, running, swimming, rowing, bootcamp, hiking, biking, or anything else you can think of. Your coach will build your favorites into your plan.
Many of our trainers have advanced nutrition credentials. Your coach will start by asking you to share 1-2 days of what you eat. Then they’ll provide feedback on what you’re doing well and what you could improve on based on your goals. To help you improve, they’ll provide a daily meal plan and check in each day to find out how you’re doing. If you have any specific diets you’d like to follow (ie, intermittent fasting, keto, paleo, or other), they can help you with those too.
Yes! Your coach will text you daily on weekdays to provide feedback, get your input, adjust your plan, and keep you on track. But you can also text your coach anytime and he or she will get back to you ASAP.
It’s great that online workouts have given so many people access to better fitness options, and if you’re consistent about doing the right ones, they can be very effective. But no one-size-fits all program can deliver the same results -- or consistency and accountability -- that a program that’s designed specifically for you can. Working with a coach makes sure you’re doing workouts that will actually deliver the results you want, and gives you the accountability that only comes from working one-on-one with another human. Fitness also needs to be holistic - nutrition, sleep, and wellness all play a huge part in how you reach your goals - and a trainer can help you address all the components you need to succeed.
Our coaches can develop the perfect plan for any goal or ability level. Whether you’re a complete beginner looking for a program you can stick to, an expert looking to shave minutes off your race time, or someone somewhere in between, your coach will create a plan that will work best for you.
Great form is essential and we built Kickoff to ensure that clients practice the best possible form. We have put a lot of thought into how we enable coaches to build programs such that they are learnable for a given experience level via an app. Not everything is easy to learn via app - we skip those until you are ready! You’ll see step-by-step demo videos for each move - along with tips on form from your coach - in every workout you do in our app. Your coach will also ask you to take videos of yourself and send them in for the more difficult moves, If you have any questions, you can also comment in the app and your coach will get back to you. And your coach will encrouage you to use our alternative feature to replace anything you're not sure about.
Absolutely! Just let your coach know any existing routines you would like to hang on to and he or she will incorporate them into your plan.
Kickoff is designed to fit into your schedule — not the other way around. Your trainer will design workouts based on what's realistic for you and can make changes during the week to accommodate your busy life.
If your medical professional has cleared you for exercise then working with a personal coach can be highly beneficial for preventing or managing many common chronic conditions and injuries. With Kickoff, your trainer will build your exercise routine to meet your specific needs.
We want you to be completely satisfied with Kickoff. If you are ever unsatisfied with our service, you can email hello@trainwithkickoff.com and we'll work with you to make it right.
Working with a personal trainer online through text message, app, and video can be a far more efficient way to get the results you’re looking for. You spend less time and money coordinating schedules with your trainer, and more time focusing on your daily workout/nutrition plan, and overcoming any hurdles you face.
Online personal training with Kickoff connects you with a dedicated, certified fitness coach to help you reach your fitness goals. Your coach will work with you to develop a daily workout and nutrition plan, and cheer you on with continual motivation and accountability!
Most of us need human support and accountability to reach our fitness goals. Unfortunately, traditional personal training services are prohibitively expensive for most. Kickoff gives everyone access to all of the benefits of a 1-on-1 relationship with an expert personal trainer at a fraction of the cost.
Unlike conventional trainers that charge per session, Kickoff trainers provide unlimited workouts, meal planning, & Q&A for a flat, affordable monthly fee. We want you to progress as quickly as possible!
Absolutely, yes. The daily interaction you’ll have with your dedicated trainer means that you’ll have all the guidance, support, and accountability you need to crush your goals and more. Check out our client reviews to see just how effective online training can be!
Online personal training with Kickoff costs as little as $3/day, depending on the plan you choose. Learn more about the different personal training programs Kickoff offers here.
Online personal training is an effective and affordable way to meet your goals. With Kickoff’s virtual personal trainers, you’ll receive daily customized workout plans & nutrition guidelines. You’ll spend less time and money coordinating schedules with your trainer, only to have them watch you workout. With online training, all of your money goes into personalized workout planning, daily meal plans, and unlimited Q+A with your trainer!
The closest personal trainer is the one in your pocket! Working with an online personal trainer via text, app, and video is a far more efficient way to get the results you’re looking for.
No problem! Your trainer designs your custom workout plan specifically to suit your situation. Your workouts incorporate wherever you prefer to exercise and whatever equipment you have available to you — from being at home with no equipment, to being at a gym fully-stocked with the latest gear, and everywhere in-between. Your trainer can include outdoor runs and group fitness classes as well. The goal is to create a convenient and realistic training plan that you can stick to.